Frequently Asked Questions

1. How can I get pricing information or place an order from your site?
   

   You may submit a pricing or stock request through e-mail by clicking on the E-Mail link, or by calling our headquarters at 1-888-424-1447. Our staff will be happy to serve you.
   
   

2. What methods of payment do you accept?
   

   Bearing Service accepts cash, VISA, MasterCard, American Express, Discover, Diners Club and company purchase orders on open accounts, subject to credit approval. To apply for a Bearing Service account, call 1-888-424-1447 and we will either fax or mail you a credit application and terms of payment.
   
   

3. What shipping methods do you use?
   

   Bearing Service will ship your order anywhere in the United States or abroad. We use United Parcel Service and Federal Express for lighter shipments, and a variety of motor freight carriers for heavy shipments. We will ship same-day (until 4:00 PM, CST) on in-stock items for standard shipment. UPS and Fed-Ex offer standard service, second-day, and next-day shipping.
   
   

4. Where can I find product specifications on bearings and other products?
   

   The best method for obtaining this information is to contact one of our experienced sales reps. We have extensive resources available to us. If the sales person cannot immediately answer your question, we will research it and respond in a timely manner. For technical information or catalogs, call 1-888-424-1447, or E-Mail Bearing Service by clicking on the E-Mail link.
   
   

5. Do you have a catalog?
   

   Bearing Service does not publish a catalog for use by our customers. We assume the job of helping our customers identify and find the products they need, rather than you spending hours digging through a catalog that only has a small portion of the manufacturer’s product line. We can provide the manufacturer’s catalog for any line we represent, giving you information on the full line of merchandise. For catalogs, call 1-888-424-1447.
   
   

6. Do you provide Electronic Data Interchange (EDI) services?
   

   Bearing Service is equipped with a state-of-the-art IBM computer system to handle all aspects of distribution. We handle EDI orders daily for our many corporate clients. For more information, contact our purchasing dept. at 1-888-424-1447.
   
   

7. Do you provide emergency after-hours service?
   

   Bearing Service provides emergency after-hours service to commercial accounts. Our salespeople are available 24 hours a day, 365 days a year to handle your breakdowns. For after-hours service, call 1-800-423-5480, or 1-318-424-1447 and follow the instructions. The answering service will provide you with the name and phone number of the person on call, and a pager number. The person on call will call you back promptly.
   
   

8. What does Bearing Service manufacture?
   

   Bearing Service is a distributor. We do not manufacturer the products we sell, but our shops can machine, fabricate, and customize a variety of products to meet your maintenance needs. For more information, click on Products and Services.
   
   

9. Do you list your job openings?
   

   Bearing Service does not list job openings on our website. If you are interested in our company, please e-mail your resume to Danny Goode or Scott Harkey. Click on the E-Mail link and attach the file. We are always interested in experienced bearing and fluid-power sales professionals.
   
   

10. Do you provide training for your customers?
    

    Bearing Service will work with your staff to provide product training for your maintenance and purchasing people. We will work with various manufacturers to make available their product training seminars and courses, or we can work with you to customize a seminar for your needs.